Matt Birchler, with my favorite line of the week so far:
If a tool makes my job meaningfully better, AI or not, I’m gonna use it, you don’t have to convince me. Maybe some people are resistant to learn anything new, but my impression is that the gains bosses have promised have been too grand and the use cases too broad, so employees get a bad taste in their mouth.
Again, I’ll shout it from the rooftops, if a piece of software is revolutionary and will make workers’ jobs easier, they will use it. If you find you have to keep making the hard sell to your employees, maybe it’s not bringing as much value to them as you think.
Amen.