Charlie Warzel, writing for Buzzfeed, with a massive condemnation of Twitter and their handling of trolls and abuse on their platform:
According to 10 high-level former employees, the social network’s long history with abuse has been fraught with inaction and organizational disarray. Taken together, these interviews tell the story of a company that’s been ill-equipped to handle harassment since its beginnings. Fenced in by an abiding commitment to free speech above all else and a unique product that makes moderation difficult and trolling almost effortless, Twitter has, over a chaotic first decade marked by shifting business priorities and institutional confusion, allowed abuse and harassment to continue to grow as a chronic problem and perpetual secondary internal priority. On Twitter, abuse is not just a bug, but — to use the Silicon Valley term of art — a fundamental feature.
If I had to venture a guess, I think an outside company buys Twitter within the next 8 months. I see the amount of fly-by bullshit in my @replies on a weekly basis and I know for a fact it’s not anywhere near what other people are getting. I hope someone buys them and makes a better community. Twitter could be, should be, a fantastic place online. It’s not.