Katie Notopoulos, writing for BuzzFeed News:
Amazon is cutting edge in so many ways — it magically drummed up a yearlong publicity cycle for an office opening in the two most obvious cities (New York and DC); it honed an expert precision tool for destroying brick-and-mortar retail businesses; it created a great place to work if you don’t mind peeing in bottles; it built a labor force of retirees living in RVs; it’s even a pioneer for shitting in people’s driveways. So many innovations.
And yet, somehow Amazon’s website, the place where it sells a gazillion things that make a gazillion dollars…sucks? The experience of shopping on the site itself fails in spectacularly stupid ways.