On Subscription Software

Apps

Matt Gemmell:

My favourite writing app, Ulysses, recently went subscription-only. I signed up. Subscriptions always court controversy, understandably. Here are a few thoughts.

I believe in the argument that developers need sustainable income. Paying once and then getting free updates for years isn’t reasonable. Paid upgrades can help, but subscriptions are probably a more stable business model. I can see the attraction. Beyond that, who knows?

And:

If it’s something I rarely use, I’ll probably just pick another app. If I’m not invested in it (in terms of its specific workflow, features, user experience and such), it’s even easier for me to just move away.

But if I can truthfully answer yes to one or more of those questions, and the subscription isn’t extortionate on a monthly basis, then I’ll sign up and see how I feel about it later. If I’m strongly committed, I’ll sign up for a year. If I’m less sure, one month. I’ll review it before renewal, in either case — and again, I only even reach this stage for apps which pass the above test; a tiny minority. If the apps don’t see timely updates and bug-fixes during the subscription period, obviously I’d be motivated to quit. I think that’s reasonable.

That’s what it all boils down to for me. Am I super-comfortable with subscription software? Nope. I doubt I’ll ever love the idea. But I can deal with it, if it keeps the handful of apps I really, really need updated and available.

Basically how I feel about the whole thing. And yes, I also subscribed to Ulysses. I use the app every single day.