Walden Green, writing for Pitchfork:
The conversations are between Ben Baker, now head of ticketing for Venue Nation, and Jeff Weinhold, currently a senior director in the ticketing department. Baker and Weinhold joke about overcharging and price-gouging fans—“Robbing them blind, baby,” Baker brags in one exchange pertaining to a Kid Rock show in Tampa Bay—as well as being able to raise prices on ancillary services such as parking seemingly at will. “These people are so stupid,” Baker writes. “I almost feel bad taking advantage of them BAHAHAHAHAHA.”