Kara Swisher, writing for The New York Times:
But by that measure, the rest of us plebes, including Mr. Jones, should probably get no protection if we err, no matter how much we rant that tweeting is a right under the First Amendment. It’s not, because Twitter is not the government and it can decide what and what not to host on its service. In any case, if you get kicked off Twitter, you can always unload your twisted mind on your very own website. And it cannot be said too many times that freedom of speech does not guarantee freedom from consequence.
All this is not to say that fixing Twitter will be easy; in fact, I think at this point it is nearly impossible. Add to that the fact that this is a global issue, making it hard to have any consistent rules that address the complexity of the world and, really, its deep and abiding ugliness.
It’s time for Jack to leave as CEO. He failed at the most important tests for his company, time, and time again.