Chris Welch, writing for The Verge:
At this point, it’s fair to assume that something went wrong with Spotify HiFi. Two years ago today, during the company’s Stream On event, Spotify announced a new streaming tier that would let customers enjoy lossless, CD-quality audio from the leading subscription music service.
Spotify felt the news was worthy of some star power and filmed a promotional video for HiFi with Billie Eilish and Finneas. It remains on the company’s YouTube page, and you can still read the blog post saying upgraded sound would arrive “later this year” — meaning by the end of 2021.