Kim Masters, writing at Hollywood Reporter:

And now, back to the drama. Several important Netflix creators voice a very consistent theory about what’s gone wrong with the streamer’s culture. They see a link between Netflix’s problems and the 2020 fall of Cindy Holland, who played a key role in launching the service’s originals — brilliantly and often expensively — with House of Cards, Orange Is the New Black and Stranger Things, among others.

These sources say Holland was the one who nurtured strong relationships with talent and took time to offer thoughtful development notes while still making people feel safe and supported in pursuing their passion projects.

Important multihyphenates who work or have worked with Netflix say it was Holland rather than Ted Sarandos, then chief content officer, who gave Netflix its profile as a home to buzzy, quality shows. (It was also Holland who warned Sarandos, to no avail, that continuing to order specials from one of his comedy heroes, Dave Chappelle, would lead to internal strife and bad press.)