I think that Paramore primed me, for better or worse, it prepared me to let people down all the time. I think Paramore prepped me pretty well to make mistakes in front of people, [and helped me learn that] you’ve gotta put your pride aside.
The thing about companies is that they’re made of human beings. For instance, Brian and I have made a lot of mistakes in terms of formulation that we’ve had to correct. We’ve had to be transparent about those things. Some things you fix and they happen. I’m starting to understand how many mistakes happen in the beauty industry all of the time. We’re constantly improving and trying to correct and make sure that we’re doing the right thing.