Modernizing the Supporter System

Jason Tate Dec 28, 2022

A couple of weeks ago, I wrote about noticing some suspicious activity on our Stripe account. It turns out that some nefarious actors were using the system to test stolen credit card numbers. I detailed the potential cost implications of this in the newsletter (in time and real money,) and I am now happy to announce that I’ve made a series of changes to hopefully mitigate this activity.

I have rebuilt the website’s supporter platform to better use Stripe’s tools for processing payments and managing subscriptions. I also took this opportunity to add a variety of features and better streamline the entire flow.

For anyone that is currently a supporter, nothing has changed. You don’t need to do anything to take advantage of the new system; your account will automatically work with it.

The Changes

I redesigned the support page. All three plans now offer even more ways to signup, including Apple Pay and Google Pay. Just pick which tier you’re interested in, and you can easily signup and choose between the monthly or yearly options.
There’s also a new manage page for supporters to manage their subscriptions. This page lets you change your payment method, switch from a monthly to a yearly plan, change membership tiers, and cancel your plan (plz no).

Unfortunately, I had to turn off membership signups for the past two weeks while I was making this change, and the end of the year is usually one of the biggest signup periods we have (end-of-the-year lists, holidays, etc.). So, if you were unable to signup before, or you’re a long-time reader ready to now, please do!

I’ll monitor the new system over the next few days to see how it’s all working while I finish putting together our end-of-the-year feature. If all goes well, I should have some time this week to work on a few other new features for the website I’ve had on my list for a while as well.

As always, thank you to everyone that reads this website and helps fund its continued existence. If you ever have any questions or issues with your subscription, please don’t hesitate to reach out to me.

Hey, Hi, How’s Your Weekend Going?

Jason Tate Oct 9, 2021

I try not to be too heavy-handed when it comes to pitching our upgrade membership program. I try and keep the big sell to once a year, and as we walk into October, it’s that time again.

As I wrote about last year, things are bizarre in the online space. Ad revenue has still not recovered to pre-pandemic levels. The place for a small independent, primarily text-based music website and community is extremely not in the mainstream of where the internet is these days. But, tens of thousands of people still come and read our homepage daily, and thousands of people hang out and talk in our forums as well. And, like so many of you, I still have a passion for music that bursts from my seams.

So, if you’d like to see us continue to do what we do, please consider becoming a supporting member of the website. Doing so gives you awesome perks like a dark theme for the website and removes all of the advertisements. I built the website to be extremely fast to load, and without ads, it’s almost unbelievable how speedy it feels. I know many of you use an ad-blocker, and I could be far more hostile to those that have them installed to incentivize either uninstalling them or becoming a member, but I don’t. But if you do use an ad-blocker, please consider just signing up for our smallest package. For pennies a day, you can get a better experience on the website and can be absolved of any ad-blocking guilt because without the ads and the supporting members, we simply could not exist.

There are three packages, all of them have the same perks, and you can choose what tier fits with you. The truth is, I’m bad at selling myself but built the kind of system I wish more online businesses had. I think we have a great core product, and we have an easy way to remove all ads and help keep us online. That’s really the entire pitch.

As always, thank you for reading. In a world dominated by YouTube or hot-take chasing SubStack personalities, it’s often hard to know where we fit into the landscape. But every week, I see how many people still check out our little corner of the internet. And every week, someone tells me they’ve discovered a new band they love because we wrote about them. And every week, I laugh at a joke posted somewhere in our community. So, I remain happy we’re still online, and if you feel the same, please consider becoming a member.

Thank you.